CANCELLATION AND REFUND POLICY
A Cancellation Fee of 10% of the regular price will be charged on tour and activity cancellations. Cancellations must have 24hr notice, from the time of your tour, for a refund less admin fees.
The rules of the beach: No call, No show, No refund.
We will make every attempt to put you in the water to have a fantastic experience with us. There are a few reasons that exist that would prevent this, example: Act of God type things, hurricane, tsunami, large surf, no surf, no dolphins, extreme wind, and other general conditions where your safety is in question. In these cases we will reschedule the activity to a different location. We will make every effort to make the activity available to you the same day or before you leave Hawaii and if we still can’t, we will refund your purchase. With that said, you must allow us to reschedule your activity.
Always feel free to call us with any questions, Mahalo.
LOCATION AND ADDRESS
West Oahu SUP, LLC
85-784 Farrington Hwy.
Waianae, Hawaii. 96792
Questions, concerns, or feedback? Please fill out and submit the form below. We look forward to hearing from you! Aloha! **NO SOLICITATIONS**