CANCELLATION AND REFUND POLICY
No Cancellation Fees. Cancellations must have 48hr notice, from the time of your tour.
The rules of the beach: No call, No show, No refund.
We will make every attempt to put you in the water to have a fantastic experience with us. There are a few reasons that exist that would prevent this, example: Act of God type things, hurricane, tsunami, large surf, no surf, extreme wind, and other general conditions where your safety is in question. In these cases we will reschedule the activity to a different location or a different day. We will make every effort to make the activity available to you the same day or before you leave Hawaii and if we still can’t, we will refund your purchase. With that said, you must allow us to reschedule your activity to qualify for the refund. If we cannot reschedule due to your time constraints, we will issue you a transferable credit voucher. Please plan your activity with this in mind. Mahalo
Always feel free to call us with any questions, Mahalo.
LOCATION AND ADDRESS
West Oahu SUP, LLC
85-784 Farrington Hwy.
Waianae, Hawaii. 96792
Questions, concerns, or feedback? Please fill out and submit the form below.
We look forward to hearing from you! Aloha! **NO SOLICITATIONS**